Job Description

JOB TITLE: Telesales Consultant
AREA: Roodepoort, Johannesburg
INDUSTRY: Branding, Marketing, Promotional Products
Salary / CTC: R 5 000 basic with commission to be discussed (Depending on current earnings, qualifications, and experience)
Report to: Director
Type: Full time / On site
Key Responsibilities:

• Conduct outbound calls to prospective clients within the assigned industry sector.
• Identify client needs and promote relevant branding and promotional solutions.
• Generate qualified leads and set up appointments for external sales or client onboarding.
• Maintain and update CRM systems with accurate client data and call notes.
• Build and maintain long-term client relationships through consistent follow-up.
• Achieve daily/weekly/monthly call and sales targets.
• Stay up to date with industry trends, client pain points, and competitor activity.
• Collaborate with the design and production teams to ensure client satisfaction and campaign delivery.
• Provide feedback and market insights to the broader sales and marketing team.

Qualifications and Skills:
Qualifications:

• Matric (Grade 12) Essential
• Sales or marketing-related certification Advantageous

Skills:

• Excellent verbal and written communication
• Confident phone manner and ability to handle objections
• Strong negotiation and closing skills
• Effective time management and organisational ability
• Tech-savvy: Comfortable using CRMs, email platforms, and Microsoft Office

Experience:

• Minimum 12 years in telesales or inside sales (preferably B2B)
• Experience selling promotional, branding, or marketing solutions Advantageous
• Exposure to working with clients across varied industries is beneficial

Key Competencies:

• Self-motivated and target-driven
• Resilient with the ability to handle rejection
• Quick learner and adaptable to different industry sectors
• Team player with a positive attitude
• Client-focused with strong relationship-building skills

Working Conditions:

• Office-based
• Monday to Friday, 08h00 17h00
• Incentives for meeting KPIs and monthly targets
• Tools of the trade provided (e.g., phone, database access, email, etc.)