Job Description

Mediclinic Medforum | Sunnyside, Pretoria | South Africa
Closing date: 30/05/2025
Number of positions: 1
Recruiter name: Linda Thembani
Reference number: 60804
Workplace Type: On-site
Permanent
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
MAIN PURPOSE OF JOB
To manage and coordinate all telephonic communication and systems within the hospital in a professional manner to ensure efficient and effective communication on behalf of Mediclinic
KEY RESPONSIBILITY AREAS
Operate the hospital Telephone system daily as per policy and procedure
Attend to all calls timeously in a professional manner ensuring that client expectations are exceeded
Ensure patient confidentiality is maintained as per policy and procedure
Check the Hospital alarm system daily and notify the relevant department in case of an emergency as per the Alarm Emergency Manual
Follow the Hospital Emergency Preparedness Process in the event of an emergency as per Disaster and Emergency Plan
REQUIRED EDUCATION
ESSENTIAL EDUCATION: Grade 12 or equivalent
DESIRED EDUCATION: None
REQUIRED EXPERIENCE
ESSENTIAL MINIMUM EXPERIENCE: None
DESIRED EXPERIENCE Experience in private healthcare or similar environment; Switchboard operations and systems; hospital emergency procedures
REQUIRED JOB SKILLS AND KNOWLEDGE

• Computer literate (Microsoft Office)
• Hospital Disaster and Emergency processes; procedures and policies
• Switchboard systems and operations

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.
Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile
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Job Type: Administration
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