Telephone Clinician
Johannesburg, GP, ZA, South Africa
Job Description
MALE ONLY (Due to equity reasons)
Profiency in English and a South African Black language
Telephonic Clinician (EMPLOYEE ASSISTANCE PROGRAMME- HEALTH CARE)
The care centre counsellor needs to offer a responsive, quality,y and empathic service with a dual goal to assess and refer, as well as of counselling services to corporate clients
Administration of the call centre functions
Quality management
Interact with other departments
Ability to assess and refer a broad range of presenting issues seen in an EAP context
Ability to manage client complaints and expectations with excellent communication skills.
Minimum of 2 years experience within the counselling setting in the Healthcare / Counselling / Psycho support industries.
A minimum of a degree in one of the following disciplines with accredited institutions -
? Registration with SACSSP
OR
? Registration with HPCSA
Excellent people management and counselling skills
Working knowledge of IT systems and operations with adequate administrative skills - organised, efficient and self-motivated
Honesty / empathic / Integrity / Self-motivated / Attention to Detail / Organised / Good personal and Communication Skills / Congruent
Job Types: Full-time, Permanent
Pay: R17000,00 - R19000,00 per month
Work Location: In person
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Job Detail
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Job IdJD1587531
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned