Telemarketer

Johannesburg, Gauteng, South Africa

Apply On Company Site

Cold call people using a given phone directory to sell products or solicit donations.
Answer incoming calls from prospective customers.
Use scripts to provide information about products features, prices etc. and present their benefits.
Ask pertinent questions to understand the customers requirements.
Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
Record the customers personal information accurately in a computer system.
Deal with complaints or doubts to safeguard the companys reputation.
Go the "extra mile" to meet sales quota and facilitate future sales.
Keep records of calls and sales and record useful information.

Requirements:

Proven experience as telemarketer or similar sales/customer service role
Proven track record of successfully meeting sales quotas preferably over the phone.
Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
Matric

Training

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