Job Description

:

Ensures effective execution of the AH technical support strategy in South Africa. This includes but not limited to the following key activities:


managing a highly skilled and motivated technical support team, developing customer relationships by providing advice on the right product for the mission, identifying business opportunities through proactive marketing campaigns, conducting regular reviews of performance against targets set, driving improvement initiatives across all functions within the organization, maintaining up-to-date knowledge of new technologies relevant to our products portfolio as well as competitor offerings.


Responsibilities:


Manage a highly skilled and motivated technical support team Develop strong customer relationships by providing expert advise on the right product for the mission Conduct regular reviews of performance against targets set Drive improvement initiatives across all functions within the organisation Maintain up-to-date knowledge of new technologies relevant to our products portfolio as well as competitor offerings


Qualifications:


Relevant qualification and equivalent experience 5 years of experience in technical sales and support Proven ability to lead and develop high performing teams Excellent communication skills both written and verbal Strong understanding of business principles including financial management Ability to work independently while also being a team player
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus Southern Africa (Pty) Limited

Employment Type:

Permanent
-

Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services
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