Job Description

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Technician based at our operations in Hotazel, Northern Cape, reporting to the Regional Technical Manager.


The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Technician plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage

.

G4S has been made aware of phishing scams where someone has used the G4S brand to try and extort money from others in exchange for fictitious valuable assets/ employment opportunities.

If you receive an email offering to transfer money or valuable assets to you from a person who claims to work for G4S please be aware this could be a scam.

If you receive an email from someone claiming to work for G4S and you think it could be a scam, please let us know by contacting us at dataprotectionreport@g4s.com

Main Responsibilities

Effective administration of the technology contract to ensure sound financial performance

Coordinate around the profitability of contracts with a focus on maintenance, cost effectiveness and labor. Contract Margin Management

i. Billable hours


ii. Job Cards

Coordinate with administration on the contract cost and invoice documentation with accurate information

Effective management of staff

Effective Organization

i. Proper management of staff to work flow and job requirements.


ii. Coordinate with Office around work requirements


iii. Monitor daily tasks


iv. Train and upskill subordinates

Leadership

i. Staff motivation levels


ii. Evaluate staff performance


iii. Ensuring that acceptable standards of behavior at work are maintained by all subordinate employees, as required by G4S's code of conduct and disciplinary code.

Effective management of operations

Coordinating process flow and activities that have a direct/indirect impact on the outcome and success of a contract/project. Coordinate and complete daily tasks with close monitoring of standards and hours of subordinates. Client retention and customer service levels

i. Ensuring that all required formal customer meetings are scheduled, attended and minuted.


ii. Maintenance of positive customer relationships

Quality Management/Ops Process management - adherence to quality standard

i. Conduct and oversee quality controls and inspections

Effective management of business development function

New business development

i. Identifying new business opportunities in the region's sphere of operations, as well as in terms growth of business with existing customers.

Health and Safety

Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year Participate in safety forums created by the company for example safety meetings and safety talks Report all safety incidents to the relevant people Discuss all safety incidents Follow-up on any activities assigned through safety meeting/committee/representative/management Attend safety education and refresher programs Comply with safety policies and procedures at the workplace Distribute safety information as and when required

Qualification and Experience

Grade 12 Valid Drivers Licence Formal Technical Training advantageous 2-3 years Electronic Security Services /Maintenance experience Extensive experience with regards to implementation of the following systems:

I. CCTV


II. Access Control


III. Intruder Detection


IV. Fire Detection


V. Fire Suppression

Software Knowledge Level

Broad knowledge of Time and Attendance. Broad knowledge of Access Control. Broad knowledge of CCTV Strong knowledge base on communication protocols i.e. TCP/IP. Basic Computer literacy and proficiency. Windows 98 / 2000 / XP / Vista / Windows 7 MS Office Suite (Full)

CCTV

Bosch


Avigilon


Axis


Hikvision




ULC

Access Control

Saflec


Gallagher




Softcon




Sagem




Impro




XTime




Any Vendor adopted by company

Hardware Knowledge Level

Broad knowledge of Time and Attendance Hardware


Broad knowledge of Access Control Hardware.




Broad knowledge of CCTV




Broad knowledge of Alarms




Broad knowledge of Electric Fencing




Broad knowledge of Gate Motors




Broad knowledge of Intercoms




Broad knowledge of PA systems




Strong knowledge base on communication protocol wiring i.e. CAT5.

Hardware knowledge on the following:

CC

TV

Bosch


Avigilon


Axis


Hikvision


ULC

Alarms

DSC




Paradox




Texecom


DSC


Ajax


IDC

Electric Fencing

Nemtek

Access Control

Saflec


Gallagher




Softcon




Sagem




Impro




XTime

Gate Motors

Centurion




Hansa

Intercom

BPT




Comax




A-phone

PA systems

Overall




Any Vendor adopted by company

Skills and Attributes

Communication (Written and Verbal) Computer literacy Risk identification Driving change Customer Thinking Delivering objectives * Delivering strategy