Job Description

Purpose Statement

To plan and coordinate

machine turnaround in area of responsibility.

To ensure

effective operation of the workshop, cost recovery, HR Administration, scheduled maintenance, and customer relations.

Key performance areas (to translate into a measure of success)

Financial Management

Operational Management

Technical Assessments

Supplier Relationships

Customer Service

Safety and Training

Leadership and Management

Main Outputs and Responsibilities for This Position

AREA / TYPE

Responsibilities

Financial Management

Cash flow management, expense control

Actual vs budget analyses and reports

Ensure that overall plan complies with National Strategies

Maintain a rolling forecast of the income and expenses.

Ensure legal compliance.

Allocate resources in the most cost-effective manner that maximizes turnaround times.

Report to Depot manager/Operations manager weekly on performance of operational activities and follow up on action plans.

Ensure recovery of customer damages.

Technical Assessment and knowledge

Asses staffs' technical capabilities of hydraulics, electrical and mechanical components.

Assist with advanced technical fault finding on machines.

Operational management

Optimize flow of workshop and workshop layout.

Optimize Machine availability by allocating and repairing efficiently.

Ensure quality of equipment is maintained according to manufacture specifications and service bulletin update.

Benchmark quality standard to be instituted and maintained on equipment.

Ensure all equipment are serviced and maintained according to manufacture specifications.

Monitor and direct workshop for optimal performance.

Adhere to, execute and enforce relevant company policies, procedures, rules and regulations.

Monitor and review workshops performance through weekly, monthly and yearly reports.

Motivate workshop staff in accordance with HR policy.

Maximize the use and effectiveness of all company assets.

Ensure that all load tests and machine requirements are met.

Ensure that all assets are properly serviced and maintained.

Supplier relationships

Maintain relationships with all the key local suppliers to the business for technical and service support.

Customer Service

Maintain customer relationship standards.

Safety & Training

Enforce procedures and process that ensure that every person who operates or drives an asset has the appropriate and legal license and training.

Maintain and control the occupational health and safety standards.

Maintain a culture of safety.

Have input on safety related issues in all aspects of the business.

Ensure all safety bulletins on equipment are carried out, documented and stored as per manufacturer specification.

Ensure all company assets are safe for use according to manufacturer specifications and OSH ACT.

Leadership and Management

Ensure that employees have clear and understood work/role descriptions, targets and goals to perform their functions, and that client needs, and requirements are integrated into all work-related practices;

Ensure that employees have the right resources, skills, tools, equipment, and information to successfully execute on their responsibilities;

Effectively manage employee performance and create opportunities for them to gain the competence for the work required and to grow.

Manage staff in accordance with agreed key performance indicators.

Qualifications

Minimum

Grade 12 or N3

Recommended

Trade qualification as Millwright, Diesel Mechanic, or Low voltage electrician.

Experience

3 - 5 Years Supervisory experience in a workshop environment.

3 years' experience in cost control of annual operational budget

2 years technical experience on all equipment.

Knowledge

JLG, Manitou and Dingli Technical product knowledge (preferred).

Knowledge of work at height machinery and equipment.

OSHAS and safety industry regulations

Housekeeping rules

Computer Literacy, Microsoft Office

Budget control

Quality Management

Skills

Interpersonal Skills

Administration skills

Problem Solving skills

Planning and Coordination skills

Technical skills

Team Management Skills

Behavioral Competencies

Integrity

Creativity

Logical and Analytical

Interpersonal skills

Resilience

Persuasiveness

Energy and Drive

Quality Orientation

Planning and Organizing

Job Types: Full-time, Permanent

Work Location: In person