Job Description

Key Responsibilities:

• Source and secure new business opportunities.
• Evaluate client processes and propose innovative improvements using modern technology.
• Maintain and grow existing client accounts through effective cross-selling and up-selling.
• Prepare professional proposals and quotations tailored to client needs.
• Negotiate Service Level Agreements with clients.
• Deliver both pre-sales and post-sales technical support.
• Educate clients on product applications, specifications, and benefits.
• Maintain an accurate and up-to-date sales pipeline.
• Utilize CRM tools (SPI/Weekly Call Planner) for sales planning and reporting.
• Provide timely sales activity updates to the Sales Manager during weekly one-on-one meetings.
• Liaise with the workshop to follow up on client tool repairs.
• Communicate product pricing changes to customers.
• Consistently meet or exceed monthly sales targets.

• Proficient in Microsoft Office and experience with ERP systems (Syspro or similar).
• Strong verbal communication and report-writing abilities.
• Proven sales experience with knowledge of CRM systems and structured sales processes.
• Confident, passionate, and able to remain composed under pressure.
• Effective listener with the ability to extract and solve client challenges.
• Excellent interpersonal skills across all customer levelsxe2x80x94from operational staff to senior management.
• Capable of working both independently and collaboratively within a team.
• Strong planning, organisation, and time management skills.
• Technical aptitude in pneumatics, hydraulics, or mechanical systems.
• Familiarity with the Occupational Health & Safety Act.
• Experience in project coordination, including equipment installations and training.
• Strong analytical and strategic thinking skills, including the ability to prepare for and execute product trials.

• Minimum 3 yearsxe2x80x99 sales experience in the industrial or technical sector.
• Minimum 2 yearsxe2x80x99 exposure to a manufacturing or process environment.
• Matric with technical/mechanical drawing subjects (NQF 4/5 preferred).
• Post-matric qualification in a technical field (NQF 6xe2x80x937 ideal).
• Mechanical/process theory exposure is advantageous.
• Post-matric business/financial knowledge beneficial.
• Valid driverxe2x80x99s license is essential.

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