Job Description

We are seeking a

high-level, experienced Technical Manager / Senior Technician

to join our Gauteng branch. This role is ideal for someone who is strong technically, confident in project planning, and able to support and develop a national service team.

This role requires strong technical knowledge, attention to detail, and the ability to work both independently and within a team environment.

Key Responsibilities:

Technical Leadership & Support

Provide high-level technical support for UPS, inverter, battery, and electrical backup systems. Assist the service team with complex fault-finding, commissioning, and on-site diagnostics. Offer remote support and guidance to technicians when issues arise at client sites.

Project & Scope Planning

Work closely with sales teams to validate technical requirements and ensure correct equipment specification. Conduct site inspections and prepare technical input for tenders and major quotations. Ensure projects follow Cooper Power's installation standards and quality procedures.

Training & Development

Train and mentor junior and intermediate technicians. Ensure service staff understand correct installation practices, safety procedures, and company specifications. Contribute to building a high-performance technical culture within the branch.

Quality Assurance

Conduct installation audits and ensure all work meets Cooper Power's standards. Identify areas for improvement and implement corrective actions. Ensure compliance with relevant electrical standards and client requirements.

Field Work & Client Interaction

Attend key client sites when specialist support is required. Assist with commissioning, planned maintenance, and problem resolution. Provide professional communication and maintain strong customer relationships.

Job Requirements:

Strong technical background in UPS, inverter, battery, or electrical systems. Minimum 4-6 years hands-on industry experience. Experience mentoring or leading technicians is highly advantageous. Valid driver's licence and willingness to travel for project and support work. Excellent communication and documentation skills. Fluent in English; Afrikaans beneficial.
Job Type: Full-time

Work Location: In person