Job Description

:
Do you thrive on turning technical chaos into smooth operations? Do you find satisfaction in connecting the dots, between people, machines, and processes to keep everything running at peak performance? We're looking for a Technical Coordinator for a growing international company based at their Northern Suburbs head office, who can keep their international field service network in sync, efficient, and future-ready. This is a growth role for someone with strong technical foundations and a passion for leadership, coordination, and continuous improvement.
As the heartbeat between their technicians, suppliers, and management, you'll:
Coordinate fault logging, escalation, and resolution between field teams and suppliers.
Monitor equipment performance data and deliver clear, accurate monthly reports that tell the real story behind the numbers.
Support the rollout of SOPs, training documentation, and preventive maintenance programmes.
Help build technician capability through upskilling programmes and competency tracking.
Provide second-line troubleshooting support alongside the Technical Lead.
Keep our spare parts and technical documentation organized and up to date in partnership with Supply Chain.
You'll be the person who ensures their equipment, data, and teams perform at their best -- not just in one country, but across an international network. It's a role that offers growth, variety, and impact in equal measure.
Requirements
National Diploma or Advanced Diploma in Mechanical or Electrical Engineering (or equivalent BEngTech/BTech).
Advantageous: Red Seal Trade Test (Millwright, Electrician, or Fitter) with N6/supervisory training, or certifications in water treatment, HVAC, or field service systems.
Experience: 3-5 years' in technical support, field service, or equipment maintenance.
Familiar with water systems, HVAC, or food & beverage equipment.
Hands-on, organised, and ready to grow into a leadership role.
A process-driven problem solver who doesn't just fix issues but prevents them.
Calm under pressure and comfortable handling escalations with professionalism.
A team player with global cultural awareness, able to communicate across borders and backgrounds.
Someone who drives efficiency through systems and structure, not shortcuts.
A strong communicator with both technical fluency and people skills.
Benefits
Be Part of a Growing Success Story: Join a rapidly expanding company that's making its mark in international markets, offering long-term career growth and stability.
Global Exposure: Work across borders and collaborate with diverse technical teams, suppliers, and customers -- gaining invaluable international experience.
Permanent Position, offering stability
Strong, Supportive Team: You'll join a high-performing yet down-to-earth team that values collaboration, learning, and shared success.
Professional Development: Build your leadership capability through mentorship, training, and opportunities to take on more responsibility as the business grows.
Innovation and Impact: Be directly involved in process improvements that drive efficiency and reliability across the global fleet -- your work will make a measurable difference.

Skills Required