Job Description

Job Purpose
To provide operational support to management through the effective planning, coordination, and management of administrative and business activities, thereby enabling management to successfully fulfil its mandate within Nedbank CIB Leveraged & Diversified Finance and Alternative Equity.
Job Responsibilities

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate responsibility initiatives for the achievement of business strategy.
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
• Deliver and manage projects (engagement activation initiatives; staff surveys and other projects as required by business) against employee engagement strategy and by adhering to project guidelines regarding agreed timelines; cost and risk.
• Coordinate project changes through stakeholder engagement.
• Maintain the standard of written Nedbank Human Resources communications by ensuring compliance to employee value proposition; employer branding requirements; alignment to audience and supports to project deliverables to advise on required changes.
• Source service providers by complying to procurement process.
• Mitigate risk by estimating probability and impact of risks and by developing and implementing actions to counter threat of risk.
• Identify and resolve work obstacles by tracking and monitoring progress against project plans.
• Support the evolution of Nedbank's culture and climate needs by conducting research in employee engagement and culture surveys regarding best practices and industry trends.
• Investigate enhancements to systems; products and projects (e.g. employee surveys; HR Communications) for process improvement by conducting needs analysis.
• Determine and prioritise cluster engagement interventions through collaboration with Communication and Organisational Development Business Partners.
• Ensure stakeholders needs are understood and met by determining the communications needs of internal and external stakeholders through consultation and engagement.
• Keep stakeholders informed by drafting Nedbank Human Resources communications related to Employee engagement and Culture projects Provide delivery support to vendors by tracking their delivery and recommending changes against quality; cost; professional ethical standards and timelines.
• Develop project plans for culture and engagement projects by identifying scope; schedules; budgets and approaches.
• Execute project plans by monitoring cost; time and quality of Project Execution Plan and by taking corrective action to meet goals.
• Provide advice and support to business regarding Employee Engagement and Communication through engagement with internal stakeholders.
• Provide advice to stakeholders by analysing return on investment for systems; product and projects.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Management of diaries, including liaising and communicating with internal and external clients.
• Set up of travel arrangements for the team.
• Manage and generate invoices, process, and billings.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification
Secretarial Diploma , Advanced Diplomas/National 1st Degrees
Minimum Experience Level
5 years secretarial experience in banking, or management consulting or similar
Technical / Professional Knowledge

• Administrative procedures and systems
• Banking procedures
• Business terms and definitions
• Data analysis
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Cluster Specific Operational Knowledge
• Governance, Risk and Controls

Behavioural Competencies

• Applied Learning
• Collaborating
• Initiating Action
• Stress Tolerance
• Quality Orientation
• Managing Work

Please contact the Nedbank Recruiting Team at +27 860 555 566