Job Description

Business Unit:

Discovery Health

Function:

Clinical

Date:

4 Dec 2025
Team Leader - Clinics

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery HealthCare Services

DHCS consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams. The teams under DHCS are:

Executive Wellness

Corporate Wellness

Health Coaches

Southern Rx Pharmacy and Discovery Medical Suppliers

Home Care

Corporate Clinics



Through its teams, DHCS aims to:



Provide quality care by bridging the gaps in the current market with high quality services

Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden

Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste

Brand differentiation by providing members with innovative services that leverage the latest health technology

Job Purpose

To lead, guide and coach a multidisciplinary team of Nurse and administrators to excellence in service, quality and delivery through the Discovery Service Standards.

Principle Accountabilities

Ensure that business objectives are achieved and maintained (TWT, MBR, DPMO)

Responsible for managing performance of permanent staff and contract staff through external providers

Relationship building with internal and external stakeholders to achieve objectives

Drive results and solutions through the team

Manage and resolve internal and external queries and escalations

Ensuring the area's compliance in line with ISO 9001-2008 standard and maintain all standard operating procedures

Ensuring overall competence of staff through appropriate training and skills development

Eduction / qualification requirements

Essential:

Matric Completed tertiary qualification at NQF 6 or higher within a clinical field

Knowledge requirements

Essential:

Working knowledge of MS Office suite Working knowledge of Discovery Health products

Advantageous:

Project management

Experience requirements

Essential:

At least 6 months leadership experience within an operations environment Experience in data handling and statistics Experience in relationship management

Advantageous:

Project management experience Experience in corporate and or executive wellness Relationship management with external clients

Skills requirements

Assertiveness and strong communications sills (verbal and written) Leadership skills Attention to detail Time Management Deadline driven Ability to handle multiple work items simultaneously

EMPLOYMENT EQUITY



The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.