Job Description

Key responsibilities:

• Monitor and evaluate transporter performance using KPIs (on-time delivery, safety, load integrity, etc.)
• Coordinate daily and weekly truck scheduling in line with coal offtake plans
• Lead and manage a team of transport coordinators handling local and long-haul operations
• Ensure adequate shift staffing and scheduling to meet operational demands
• Align daily road transport needs with coal availability at mines and port export schedules
• Optimize turnaround times and route planning to minimize delays and demurrage
• Collaborate with mine and port personnel to ensure smooth load dispatch and delivery
• Oversee and manage relationships with third-party transporters under SLA agreements
• Ensure adherence to company HSE standards, transport legislation, and contractual terms
• Address transporter non-compliance, applying corrective actions or penalties as required
• Maintain comprehensive records of transporter activities, incidents, and performance
• Produce operational reports on tonnages, incidents, performance, and cost trends
• Analyze data to identify logistics risks, trends, and opportunities for process improvement
• Liaise with internal teams to ensure seamless coordination
• Serve as the main point of contact between the business and external road transport contractors

Minimum requirements:

• Bachelor's degree in Logistics, Transport Management, Supply Chain, or related field
• 3-5 years of experience in road transport or logistics, ideally within mining or bulk commodities
• Strong knowledge of coal logistics operations in South Africa
• Experience managing SLAs and third-party transporter relationships
• Proficient in logistics software, vehicle tracking, and route optimization tools
• Familiarity with transport legislation and safety compliance requirements
• Strong leadership, coordination, and problem-solving abilities
• Strong attention to detail and the ability to remain calm under pressure
• High level of initiative, accountability, and organizational skills