Job Description

Tasting Room Supervisor (Durbanville)

Requirements:

Senior Certificate, WSET, Certification, Sommelier Association Training of advantage. Proven work experience (minimum 3 years) in wine sales & tasting room environment. Passionate about wine industry, firm understanding of marketing, sales & customer satisfaction. Fluent in English with good communication, negotiation & relationship-building skills. Own vehicle to travel to work, sales meetings, events & trade shows. Availability to work weekends, public holidays & occasional evenings. Sufficient in Microsoft Office, Point of Sale & Stock software programs. Strong leadership, administrative, organizational & problem-solving skills. Ability to lead a team & handle customer interaction with confidence. Ability to work under pressure in a diverse & fast-paced environment. Applicant must be outgoing, confident & well-presented.

Duties include (but not limited to):

Participate & oversee daily operational activities in the Tasting Room department (full function). Actively involved in day-to-day floor & back of house management. Represent the brand by selling wine, associated products & services. Present & execute exceptional wine tastings & promote sales. Good understanding of budgeting, cashflow management & improving profitability. With a positive approach, lead & work closely with the Tasting Room team. Participate in stocking taking & stock control management. Interacting with customers regarding product features & ensuring customer satisfaction. Respond to enquiries, requests & complaints in a professional manner within a fast turnaround time. Wine Club Coordination. Attendance at special events, trade shows, sales meetings when required. Attend to all general administration & recordkeeping at the Tasting Room. Keeping up to date of activities on the Estate & inform team. Providing firm support across all other departments on the Estate & to Office of CEO. General administrative & ad-hoc duties as requested by Management.

Email CV to hr@meerendal.co.za using reference TR102025.

Closing date 15 January 2026

Job Type: Full-time

Application Question(s):

Where do you live (specify area)? Do you have your OWN vehicle? Specify the company / companies that you previously worked for in the wine industry? Are you available to work weekends, public holidays, occuational evenings?
Work Location: In person