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As a Talent Development Officer with Travel specialization, you will work alongside others in the team on the development, implementation, and evaluation of EMEA's training and onboarding initiatives for service teams with a particular focus on our European market. You will be accountable for the training needs of the European market with support from the wider Talent Development team. You will work alongside key stakeholders to analyze business needs and ensure programs deliver measurable results for the business. You will deliver scheme training as well and support with any other TD duties as reasonably required.
You will work closely with the European service delivery team working towards our eNPS and Retention statistics for that market.
Key Responsibilities:
The information below is representative of the work performed in this position; however, it is not all-inclusive. Duties and responsibilities are subject to change based on business needs.
Talent Development
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