Job Description

NEW JOB - Mpact shared serviced - SYSTEMS SUPPORT ANALYST

Company:
Mpact is the largest paper and plastics packaging and recycling business in Southern Africa. Our integrated business model is uniquely focused on closing the loop in plastic and paper packaging.

Website:

Industry:
Paper and plastic packaging - corrugated cardboard

Position:
SYSTEMS SUPPORT ANALYST

The incumbent you will be responsible for the support and maintenance of various systems, including our core ERP JDEdwards.

You will make sure various integrations are supported and maintained, keep up-to-date knowledge of functionalities, customization, and integration.

Key Responsibilities

• Improves systems by studying current practices and designing modifications;

• Recommends controls by identifying problems and writing improved procedures;

• Maintains system protocols by writing and updating procedures;

• Provides references for users by writing and maintaining user documentation; providing help desk support and training users;
• Maintains user confidence and protects operations by keeping information confidential;

• Prepares technical reports by collecting; analysing; summarizing information and trends;

• Contributes to team effort by accomplishing related results as needed;

• Promoting Process Improvement;

• Familiar with testing methodology and able to perform unit testing on software;

• Develop reporting according to specifications from business;

• Attend to audit queries as and when required; and

• Perform ad hoc duties as and when required within the reasonable job scope.

Area/Travel:
Brakpan, East Rand - Johannesburg

Qualification:

• Matric Certificate with Math - pure maths
• Bcom in Accounting or equivalent

SEE JOB SPEC ON VINCERE

Musts (what the client needs to see in the CV to secure a send out):

Five (5) + years of system Support or Supply chain experience;

• Strong Technical experience;

• Project Management using Prince2 Methodology;

• In depth knowledge of business systems and operations;

• ERP System experience: JD Edwards, SAP or Navision; and

• Process Improvement Experience

Salary:
R25 to R50 ctc

Fee:

12.%

Geotech Recruitment