Systems Analyst Ivr And Telephony Systems
Job Description
Closing Date: 2025-08-20
Job Type: Contract
Job Level: Skilled
Experience: Between 3 - 5 Years
EE/AA: No
Summary
6 Month Contract - Hybrid opportunity in Cape Town
Leading Insurance Client requires a Systems Analyst to join their Telephony / Telecoms Team on a contract basis.
Description
Facilitate design and implementation of IVR and telephony systems based on business requirements
Evaluate IVR and telephony system performance and provide recommendations for enhancements
Develop and maintain accurate and comprehensive documentation
Work closely with team members to identify and resolve complex platform issues
Minimum Requirements
Matric and Tertiary Qualification
At least 3 Years experience in a similar role
Good experience and knowledge of IVR and telephony systems
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Job Detail
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Job IdJD1469844
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned