Job Description

Description:
RedCat Recruitment is seeking a suitably qualified and experienced SUPPORT CENTRE MANAGER for a well-established national, growing educational concern, position based in Pietermaritzburg, Kwazulu-Natal.
REQUIREMENTS
Grade 12.
Must be able to communicate in English, clearly and concisely, orally and in writing, including formal communications.
Higher education qualification (minimum NQF Level is a pre-requisite).
Valid driver's license / own reliable vehicle is essential.
Strong computer skills (MS Office, Email / Internet). Advanced knowledge of MS Excel and MS PowerPoint.
5yrs+ previous working experience in a similar position, with at least 3 years in a managerial position (managing in an education environment, would be advantageous).
Strong management / leadership skills.
The successful applicant will need to manage administrative and sales staff. Would only suit someone with excellent customer service skills and an enthusiastic and passionate individual who can lead a team whilst observing all company procedures and protocols. Thereby providing excellent customer support to students and simultaneously growing market share in the area.
Must possess the ability to make independent decisions when circumstances warrant.
A sense of urgency with a strong customer service orientation.
Strong selling skills and ability to organise is essential.
Excellent people skills, hardworking, resourceful, goal-oriented, confident and friendly.
Salary package offered: - To be discussed
PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE / ONLY SUITABLE CANDIDATES WILL BE CONTACTED.
IMPORTANT
PLEASE APPLY FOR THIS POSITION VIA OUR WEBSITE (WWW.REDCATRECRUITMENT.CO.ZA) OR EMAIL YOUR UPDATED CV, QUALIFICATIONS, YOUR CURRENT SALARY PACKAGE AND ANY WRITTEN REFERENCES TO VACANCIES@REDCATRECRUITMENT.CO.ZA