Job Summary Required Minimum Education/training: - Matric/Senior Certificate - Diploma in IT - Backup Certification Minimum requirements : - 1 year experience as ICT support - 3 years backup experience on premise - 2 years experience in cloud backups. Key performance areas: - To respond to user initiated enquiries ensuring a timely resolution/fulfilment to user requests, incidents, questions and complaints in relation to backup and support. - To make input into operating policies, procedures and guidelines; - To report on performance and to identify and escalate performance constraints; - Manage on premise and cloud backup environment. - Ensure backups and restores are done as per schedules - Ensure all exceptions are managed and reported on a daily basis. - Trouble shoot all exceptions within the backup environment. - Ensure offsite backup management as per best practice
Hi-Tech Recruitment
133 Oxford Road, Saxonwold,Johannesburg Gauteng 2001RSA
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About
Welcome to Hi-Tech Recruitment - Specialist in Recruitment Hi-Tech Recruitment is a specialist recruitment company in the fields of engineering, ICT and HR. We are based in South Africa, but we also serve the broader African and the international markets. We proactively and continually source the best candidates so that we have a pool of top talent that we can draw on as soon as you need it. Our extensive database and our many years of experience are at your disposal. Our consultants are specialists in their markets. They keep up to date through ongoing research and training. We aim to form long-term relationships with our clients and our candidates so that we can best serve the interests of both. This allows us to place the right candidate in the right position for the benefit of both parties.
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