Support Administrator
Centurion, Gauteng, South Africa
Job Description
To assist with administrative duties within the Support department and ensure all capturing and processing are done accurately and timeously. Point of contact for customers to assist with booking in of faulty batteries, collection of repaired batteries, and keeping clients informed of repair progress.
- First point of contact for support at the office
- Provide basic support via telephone and email
- Booking in of Batteries
- Liaise with customers on progress
- Loan Batteries coordination with customer.
- Follow up on returns of loan batteries from customers
- Create and update cases in Zoho
- Responsible for loan batteries administration and record keeping
- Ensure loan batteries are booked out and timeously returned.
- Sales and transfer orders
- Requisitions for repairs internal and external
- Filing and scanning of documents
- Coordinate training session for customers
- Continuously updated contact information of clients
- Prepare and generate reports (Zoho)
- Stock issuing and management
- Participate in stock takes
- Generate sales orders, package slips, RMAs and credit notes
- Complete transfer orders
- Record keeping of parts issued to customers and parts returned.
- Liaise with internal logistics team to arrange transport of batteries to and from customers
- Manage the Quarantine Warehouse as well as the RacPower/MPS Warehouse.
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1274148
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationCenturion, Gauteng, South Africa
-
EducationNot mentioned