Job Description

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Supply Chain Coordinator to join our team in Cape Town
Join Our Mission at Takealot Fulfilment Solutions | We Are TFS
Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.
Who We're Looking For:
Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.
At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.
This position reports to the Order Fulfillment Manager
Your responsibilities can include:

• Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
• Being point of contact for Customer Service, TDT delivery hubs and DC facilities, ensuring query resolution
• Report generation, so that hubs, the hubs' franchisees and couriers are aware of their current performance
• Other duties and tasks as assigned
• Ensure the timeous return of return stock to the relevant returns DC
• Manage return claim functions
• Return query investigation

Qualifications and experience:

• Grade 12
• Tertiary qualification preferred

Attributes required :

• Good working knowledge of full MS package (advanced understanding of MS excel.
• Must have an organised approach to task completion and great attention to detail
• Ability to solve problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
• Able to communicate with all levels of management
• Strong organisational skills
• Demonstrated ability to effectively complete work records with strong attention to detail.
• Ability to work in a fast-paced environment
• Must be able to work weekends and overtime as required

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.
More than just a job, we offer:
A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.
Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Skills Required