Job Description

POSITION: Super Controller

REPORTING TO: Senior Operations Manager

LOCATION: Woodstock, Western Cape

AREAS OF RESPONSIBILITIES

Assist in supervising the shift in the absence of a supervisor.

Assist supervisor with Day-to-Day duties and needs.

Escalating Risk escalation and critical hourly updates (High-Risk Routes, High-Value Loads)

Oversee escalating of critical events (TAR Escalation, Fatigue escalations, Unresolved Events and critical events)

Assisting with general admin duties

Assisting with closing events when required.

Allocation and monitoring of breaks for Fleet Controllers

1st line of support to Fleet Controllers

Oversee Day-to-Day Operations Effectiveness, and productivity (Vantage)

Ad hoc reporting

Daily performance monitoring

Attend to system administration requirements and regular audits on data cleanliness.

Maintaining customer contact details.

Ensure all employees are within company policies.

Ensure work is completed as per customer requirements / SOP.

Establish good working relationship with employees.

Continuous training within operations (All Divisions in Operations)

Escalating challenges, and system issues to the relevant units / Persons

Maintaining System data (Locations, Contact list, asset register)

MINIMUM REQUIREMENTS

Reliable means of transport

Grade 12 or equivalent

SKILLS

Microsoft Excel

Attention to detail, Accurate reporting.

Must possess a sense of urgency.

Critical thinking and problem-solving

Conflict management

Good Understanding of disciplinary processes and procedures, and how to implement them.

EXPERIENCE

Logistics and/ or Telematics experience.

Previous Leadership experience will be an advantage.

Basic experience on Vantage / Velocity / Lytx will be an advantage.

Job Type: Permanent

Work Location: In person

Application Deadline: 2025/04/21