Job Description

Job Summary

I am looking for an experienced individual with a Grade 12 completed, and at least 2 - 4 years' experience in housing delivery OR office administration and data capturing of 2 years' for the Eastern Cape area. Will be reporting into the Subsidy Manager. Will be a 6-month contract.

Responsibilities will include:

Data management

• Collect source documents from various sources( payslips/ID/affidavits/contracts)
• Compile, sort and verify the accuracy and the validity of documents and data
• Compare data on current database with data on documents
• Capture data from source documents and update data that is on the databases (when required)
• Maintain logs of activities and completed tasks
• Complete subsidy applications for beneficiaries
• Make input in the compilations of lists for allocation and relocation of beneficiaries
• Prepare and submit subsidy applications to the Provincial Department of Human Settlement
• Prepare relevant documentation and communicate this to project beneficiaries

Document storage

• Scan all source documents
• Save documents according to storage protocols
• Ensure all documents sorted are clear and easy to read when accessed on system
• Keep a record of files and documents relating to subsidy applications

Quality review

• Resolve unclear, garbled or indecipherable source documents
• Locate and correct data entry errors
• Report inaccuracy and data errors to Subsidy Manager
• Track and report on inaccuracies and errors
• Attend to adhoc issues relating to the beneficiary management function

Liaison

• Liaise on beneficiary management matters with:
• Local/provincial government departments
• Contractors
• Community Liaison Officers
• Project management team
• Assist with managing the helpdesk by attending to beneficiaries and ensure resolution of queries and other associated matters
• Attend meetings as and when required

Reporting

• Produce required reports according to requirements and defined timelines for:
• Subsidy Manager
• Contractors
• Project management team

Requirements:

• Project management studies will be a PLUS
• Computer Literate (Word, Excel, Outlook)
• Experience in the housing subsidy environment / public sector
• Must have working knowledge of the Housing subsidy system / Human settlement system - HSS
• Clear credit record, clear criminal record, clear fraud record, great track record
• Excellent English communication - written and verbal
• Great customer service skills
• Stakeholder engagement and management skills
• Resilient
• Decision maker
• Deadline driven
• Ethical
• Integrity
• Organised
• Analytical
• Process driven

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