Student Support Team Leader
Sandton, Johannesburg, South Africa
Job Description
Our client is seeking an Student Support Team Leader.
To lead and manage the student support team in delivering high-quality, student-centered services.
Key Responsibilities
- Supervise and mentor a team of student support administrators and advisors.
- Oversee the delivery of student support services, ensuring responsiveness and professionalism.
- Monitor student engagement, academic progress, and well-being, and implement early intervention strategies.
- Coordinate orientation, onboarding, and retention initiatives.
Education
- Bachelor's degree (NQF Level 7) in Education, Psychology, Administration, or a related field.
- Postgraduate qualification (advantageous).
- 4-6 years in student support or academic administration.
- At least 2 years in a supervisory or team leadership role.
- Experience in a private higher education institution preferred.
- Strong leadership and team management skills.
- Excellent interpersonal and conflict resolution abilities.
- High-level administrative and organizational skills.
- Proficiency in student information systems (e.g., ITS, Moodle) and Microsoft Office.
- Ability to work under pressure and manage multiple priorities.
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Job Detail
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Job IdJD1470166
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSandton, Johannesburg, South Africa
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EducationNot mentioned