Job Description

DescriptionPosition at EF Language AbroadStudent Services & Admin CoordinatorCape Town OfficeAt EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives.We offer immersive short-term and long-term language courses and programs across different languages in the countries where they're spoken. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams.Are you ready for a dynamic role in a truly international environment?As a Student Services & Admin Coordinator, you'll take on a customer-facing role that combines student engagement, event planning, admin support, and social media content creation in a dynamic and multicultural environment.Key Responsibilities:

• Plan and run a variety of social, cultural, and volunteering activities
• Supervise and accompany students on activities (day, evening, weekend)
• Promote and sell activities in person and online
• Manage relationships with tour/event suppliers and ensure quality and profitability
• Oversee weekly student arrivals, answer queries, and coordinate with interns
• Support payment/refund queries and general school administration
• Run and grow the volunteering programme; handle all related communication and logistics
• Assist with social media content creation (Instagram, Canva, CapCut, etc.)
• Support student course extensions and walk-in bookings
• Liaise with global sales agents and maintain accurate records

What We're Looking For:

• Start date: 1 July 2025 (or mid-June if available earlier)
• Degree in tourism, hospitality, event planning, or similar
• Strong organizational, communication, and admin skills
• Outgoing, detail-oriented, and proactive team player
• Familiar with Cape Town and passionate about customer service
• Comfortable with social media and content creation tools
• Flexible to work evenings and weekends
• Excellent English: driver's license is a plus

What EF Offers:

• Valuable Work Experience in a fast-paced, international environment
• Training & Mentorship to build your skills in customer service, events, admin, and more
• Opportunities to Practice Languages and connect with students from around the world
• Daily Interaction in English and sometimes other languages
• Central Office & School Location close to city attractions and transport links
• Discounts on EF programs for Staff, and Staff Friends and Family for all EF Programs
• Free use of EF Hello: a premium Language Learning App
• Tuition Reimbursement for continued Education
• Discounts with our global hotel and travel partners
• Exciting opportunities for domestic and international career advancement within 2-3 years
• And much morexe2x80xa6

At EF Language Abroad we are dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe.Ready to make a difference while having fun? Apply now!About EF Education FirstAt EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs-focused on language, travel, cultural exchange, and academics-turn dreams into international opportunities.When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about-we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Sxc3xa3o Paulo, Tokyo, Zxc3xbcrich, and more. Learn more at .EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and/or reference checks, as applicable.