Job Description

To market, build and promote the brand image of the institution with the objective of increasing the student numbers by providing exceptional customer service to all students. Using sales and marketing techniques and networking to attract students and developing a good understanding if students. B2B and B2C and Seta.

Responsibilities
Respond to telephone queries, e-mails, faxes and walk in students.
Calling of databases and recording responses.
Follow the relevant procedure to ensure the speedy registration of students by producing the relevant acceptance letters and Proforma invoice when admitted to study.
Capture student information on MIS and complete hard copy and file in appropriate files.
File the records in the appropriate files.
Re-direct queries to the appropriate divisions and follow through to ensure that the query has been attended to.
Assist with bulk posting of prospectuses when needed to do so.
Assist with mail merge letters to new and potential students.

Promoting the brand through fieldwork
Actively promote safety and well-being of self a fellow employees and students/ customer in line with company policy and country legislation to prevent accidents and incidents.
Company Security Procedures to be rigorously followed to ensure and safeguard the security of people, premises, stock, equipment and monies at all times.
Ensure that the confidentiality and security of the client including but not limited to exam papers, assignment papers, marking are always secured.

Qualifications
Matric
Related Diploma
2-3 years general administration/sales/marketing
Educational Institution and advantage
Valid driverxe2x80x99s license
Sales Background
Prospecting
Closing the deal
Product knowledge
Sales Funnel

Skills
Computer Literacy MS Office
Zoom/Teams
Digital Learning
Numeracy
Data Capture
Quality Assurance
Verbal Communication
Written Communication
Presentation
Telephone Etiquette

Remuneration
R8000-R10000

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