Job Description

Direct Reporting Line:
Head: Student Recruitment

The IIE's Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE) The IIE's Varsity College, Sandton Campus has a vacancy for a Student Advisor (Postgraduate).

Duties and Responsibilities:

Final Year Presentations

• Achieve presentation target as set by Head: Student Recruitment.
• Complete presentations with final year current students promoting postgraduate studies.
• Distribute marketing material such as pamphlets and information brochures.
• Hand out interest cards to students.
• Facilitates stakeholder events and open days.

Database Collection

• Achievement of database collection target as per set final year presentation targets.
• Ensure all database (interest cards, telephonic enquiries, walk-ins) secured is captured accurately and in full on STASY.
• For leads that are integrated into STASY (e.g. website leads, online applications etc.) ensure that all additional student personal information is captured.

Consultations

• Responds telephonically to all enquiries within 48 hours of query (where telephone number has been supplied).
• After the initial telephone call, send all necessary information via email.
• Responds to and consults with, if necessary, all applications not yet consulted with.
• Conducts follow up calls with all enquiries within 5 working days of initial contact.

Applications

• Secure applications by following the consultation process with all leads and enquiries.
• Follow up with unpaid online applications to secure payment and necessary certified supporting documentation.
• Complete required weekly follow up calls to secure applications.
• Achieve set individual application targets as determined by Head: Student Recruitment.
• Drive applications to accept offer of admission and pay the required pre-registration fee.

Registration Targets

• Achieve individual registration target as determined by Head: Student Recruitment.

Stakeholder Management & Customer Service

• Internal customer points to note - interaction with his/her team members, interaction with other campus staff outside his/her team, interaction with Campus Senior management and Campus Head.
• Ensures and enables clear and open communication between the stakeholders and the brand.
• Conducts regular meetings with stakeholders.

Competencies Required:

• Interpersonal and communications skills
• Best suited to a friendly, tenacious, target driven, organised person who works accurately and is able to handle pressure
• Time management skills

Minimum Education Requirements:

• Minimum of 3 Year Diploma or Bachelors Degree in PR/Business/Marketing/ Communications

Minimum Work Experience Requirements:

• Minimum of 4 years sales experience

Working Conditions: Valid SA driver's License and own transport essential

Preference may be given to EE candidates.

IIE MSA and IIE Varsity College