Makes personal efforts and coordinates with all necessary entities to get interested applicants (leads) through a positive experience in the most efficient way (without sacrificing quality of service), and converts as many of them possible to registered students, while binding them to one or more of the offered degrees and certificates.
Duties and Responsibilities:
Follow supervisor's instructions
Follow the procedures and all the steps in the right order of the qualification process
Call/email applicants to assist them with the qualification process
Use and update the CRM to enter all applicant related information, book appointments,
send emails with appropriate template, create yellow notes, update the bulletin board Process documents, forms and applications
Requirements:
Bachelor's degree
Persuasiveness
Computer skills
Verbal and written communication skills
Customer service orientation
Organizational skills
Attention to detail
* Judgement
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