Job Description

Requisition Details and Talent Acquisition Contact
REQ NO: 142481
Talent Acquisition Specialist:Lerato Sithole
Location: Sandton
Closing date: 21 October 2025
Cluster: Business and Commercial Banking
Job Family
Sales And Services
Career Stream
Relationship Management
Leadership Pipeline
Manage Self: Professional
FAIS Affected
Job Purpose

• To grow market share with Commercial Banking clients with sophisticated transactional requirements by offering our sophisticated suite of products to existing and new Commercial Banking Clients.
• To lead, guide, support and coach front-line and Transactional Banking Domestic teams to execute effectively upon the business strategy, enabling the delivery of banking solutions to relevant market segments ensuring client centric experiences that builds sustainable client relationships.
• Our ideal candidate must have a successful history in Commercial Banking Transactional Banking Acquisitions.

Job Responsibilities
Grow the Sophisticated Domestic Transactional book in line with budgets by building and maintaining client relationships. * Source new business by presenting Sophisticated Domestic Transactional Solutions product opportunities to clients.

• Ensure delivery on all targeted products and services as measured through the relevant client
• management systems and the contribution statement.
• Achieve quality and turnaround standards through relevant systems, processes and procedures.
• Understand and respond to client's business, personal and household needs.
• Understand and apply the bank's risk and credit policy and manage client expectations accordingly.
• Manage & improve stakeholder efficiency and effectiveness continuously.
• Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.

Collaborate and use product expertise to build sound relationships with internal stakeholders and BU to instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements. * Maintain effective professional relationships with low to high value profile clients through contact
management.

• Engage clients and in a manner that is relevant to their specific circumstances deliver quality client

engagements.

• Manage bankers to unearth sales / solution opportunities and to create advocates among their clients.
• Manage escalated client complaint to ensure agile resolution.
• Ensure and apply compliance with Risk standards by completing specified compliance training.
• Execute on the client centric objectives. Ensure adherence to relevant systems, processes, standards,

protocols, procedures.

• Improve client service delivery when providing tailor made financial solutions and client service.
• Create a collaborative environment of teamwork that will ensure motivated staff that shares knowledge and information to enable decision making.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders.
• Understand and embrace the Nedbank Vision and Values.
• Attend and apply learning from relevant training programs.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank
• Culture building initiatives and participate in culture surveys.
• Create a client service culture through various required interventions.
• Participate and support corporate responsibility initiatives.
• Achieve operational excellence by supporting the implementation of business optimisation improvement.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Finance/ Commercial or Bank related qualification

Minimum Experience Level

• Minimum 5 years Banking Experience

• Successful history in Commercial Banking CCI Banking Acquisition

• Experience in Business banking CCI & Transactional Banking

• Driving Licence and own reliable motor vehicle

• Willingness to Travel - Nationally only

Type of Exposure

• Developed and maintained client relationships.

• Analysing and interpreting quantitative and qualitative data.

• Influencing stakeholders to obtain buy-in for concepts and ideas

• Preparing and delivering presentations

• Brainstorming ways of improving a product or situation

• Providing professional advice/opinion

• Challenging the status quo with a view to improving the environment or people's understanding

• Writing business proposals

• Implementation plan to deliver on strategy

• Communicating complex information in writing and verbally

• Developed and maintained client relationships.

• Analysing and interpreting quantitative and qualitative data.

• Influencing stakeholders to obtain buy-in for concepts and ideas

• Preparing and delivering presentations

• Brainstorming ways of improving a product or situation

• Providing professional advice/opinion

• Challenging the status quo with a view to improving the environment or people's understanding

• Writing business proposals

• Implementation plan to deliver on strategy

• Communicating complex information in writing and verbally

Technical / Professional Knowledge

• Business principles
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Cluster Specific Operational Knowledge
• Business Acumen

Behavioural Competencies

• Adaptability
• Earning Trust
• Communication
• Customer Focus
• Building partnerships
• Managing Work

Please contact the Nedbank Recruiting Team at +27 860 555 566

Skills Required