Job Description

VACANCY AT TYGERVALLEY MALL

STORE SUPERVISOR

Reporting To:

Store Manager

Qualifications:

Grade 12Certificate

Tertiary qualification in management, finance, or commerce will be advantageous.

Skills Required:

Selling Skills Working knowledge of a store management system Financial skills Knowledge of industrial relations Basic coaching skills Computer Literacy - Microsoft Office

Experience:

1 - 2 years of experience in a Store Supervising role in QP or in a retail customer-facing role.

Unique work conditions:

Must be able to work shifts, weekends, and public holidays.

Duties:

Cashier and Admin functions (back office admin functions i.e. Dolphin lookups; cash-ups, banking, and daily reconciliations). Perform Stock Room Clerk role. Perform Acting manager role. Back office administration. Action markdowns. Store opening and closing. Stock counts. Achieving individual targets. Contribution to store targets. Stock management performance. Visual merchandising performance. Administrative performance - cashing up staff; cash desk supervision; stock control; back-office admin functions. Operational planning objective/target get the setting, priority setting, and scheduling (staff scheduling & daily teas and lunch planning; individual targets). Monitoring and reporting (stock management; sales targets; expenses; admin policies and procedures). Resolve escalated issues e.g. customer queries. Casual recruitment and selection. Individual performance management and training/detraining/development discipline team. Company culture and values. Effective Operations team member and liaison with internal and external service departments (e.g. IT, Finance, RCS, infrastructure suppliers, etc.).

Personal Requirements:

Confidence and Decisiveness Pro-active Leadership Building Talent / Developing Others Adheres to Principles and Values Relating and Networking Persuading and Influencing Presenting and communicating information Writing and Reporting Problem Analysis and Judgment Planning and Organizing Quality and Detail Orientation Customer Focus Adapting and Responding to Change Coping with Pressures and Setbacks
Job Types: Full-time, Permanent

Work Location: In person

Application Deadline: 2025/05/19