Job Description

Listing reference:

woolw_001349

Listing status:

Online

Apply by:

22 October 2025

Position summary

Industry:

FMCG & Supply Management

Job category:

FMCG, Retail, Wholesale and Supply Chain

Location:

Johannesburg

Contract:

Permanent

Remuneration:

Market Related

EE position:

No

Introduction

To deliver exceptional customer service in a specialised beauty environment

Job description

Provide exceptional customer service to internal and external customers. Ensure that sales in Beauty are in line with agreed targets by providing solutions and alternatives to customers on options, products and services. Monitor, control and display stock and related ticketing with relevant reports to ensure availability and maximum selling opportunities. Demonstrate in-depth product knowledge and policy understanding to enable high service and operational standards. Uphold shop-keeping standards in terms of hygiene and safety to ensure a neatly organised department Process till transactions efficiently and effectively Execute all shrinkage related tasks to contribute to minimum losses. Maintain high standards of self-discipline in relation to dress code, personal hygiene, time-keeping and attendance Participate and contribute in all team related tasks and activities

Minimum requirements

Preferably Grade 12 or equivalent NQF level Available and flexible to work different shifts Relevant years of experience in the Retail/FMCG industry Versatile communication Skills. Develop plans for work to be done by self and others. Sets goals and objectives to be achieved within a set timeframe. Anticipates and responds to customers' needs fast and effectively. Makes decisions and takes action consistent with the organisation's ethics and values, even in the absence of popular support. Effectively challenges the way things are traditionally done and comes up with new ideas. Proactively engages and attracts the client into buying the product or service. * Possesses detailed product knowledge, and proactively advise on benefits and uses of the product.