Job Description

Key Responsibilities:

Take direct responsibility for the profitability of the store by ensuring the set targets are met. Ensure staff are taught correct sales procedure and have a good knowledge of the product. Maintain a high level of customer service. Assist customers and provide information. Ensure complaints from customers are resolved quickly. Inform staff of new lines and any changes to the prices Manage staff rosters. Coordinate and conduct stock takes. Keep and analyze records of sales figures and financial transactions, inclusive of filing. Implement and oversee security procedures. Manage staff when necessary.

Experience and Qualification:

Matric 3 - 5 years' experience in Furniture Retail environment, 2 of which must be in a Managerial/Supervisory role Must have successfully proven sales track record no less than 6months Industrial Relations experience Planning, organizational and time management ability Good knowledge of Sales Techniques Computer literate

Skills:

Good communication skills Good knowledge of Sales Techniques Good Leadership skills An excellent leader and business manager High flexibility and ability to adapt to different customers and situations. A high sense of urgency with demonstrated ability to work independently. High flexibility and ability to adapt to different customers. An outstanding leadership, interpersonal and communication skills. Ability to work a flexible schedule to meet the needs of the business. Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers Figure and admin orientated Management Experience Organised and thorough An excellent leader and business manager Profit and turnover driven Able to manage risk within the store Strategic Sales Planning Managing the Sales Process Customer Value Management Excellent MS Office Skills Excellent verbal and written skills Excellent people's skills

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)

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