Job Description

Job Summary Purpose of the Role:

• You are a strategic thinker with a strong background in driving sales, a focus on wholesale operations, and a proven ability to attract and develop new business relationships.
• You enjoy managing a diverse team, ensuring operational excellence, and fostering a customer-centric environment.

Minimum Job Requirements:

• Min 8 years Retail Management experience, with a proven track record of driving sales growth and developing wholesale business.
• Store management, sales and.or wholesale experience.

Responsibilities:

• Sales Growth Strategy - Develop and execute a comprehensive sales strategy to drive revenue growth, with a particular emphasis on increasing wholesale business and attracting new customers.
• Wholesale Operations - Lead the expansion of the wholesale offerings, identifying opportunities to attract business clients and establishing mutually beneficial partnerships.
• New Business Development - Proactively seek out and establish relationships with potential wholesale clients, negotiate terms, and onboard new business accounts.
• Team Leadership - Lead, train, and mentor a team of employees, fostering a culture of high performance, collaboration, and exceptional customer service.
• Operations Excellence - Oversee day-to-day operations, including inventory management, pricing, merchandising, and staffing, to ensure seamless and efficient store functioning.
• Customer Engagement - Foster a welcoming and customer-centric environment, ensuring that the store consistently provides exceptional service to retail and wholesale customers.
• Financial Management - Monitor sales performance, analyse financial data, and implement strategies to meet sales targets while maintaining profitability.
• Marketing and Promotion - Collaborate with the Marketing team to develop and execute promotional activities that attract new wholesale clients and drive retail foot traffic.
• Vendor Relations - Establish and nurture strong relationships with suppliers, negotiate favorable terms, and manage deliveries to maintain optimal inventory levels.
• Compliance and Standards - Ensure compliance with company policies, industry regulations, and health and safety standards to uphold the store's reputation and credibility.

Competencies:

• Business Development - demonstrated success in identifying, pursuing, and securing new business opportunities within the wholesale sector.
• Leadership Skills - strong leadership, team building, and communication abilities to inspire and guide staff towards achieving sales and operational goals.
• Analytical Acumen - proficiency in analysing sales data, market trends, and financial reports to inform strategic decision-making.
• Customer-Centric Approach - a dedication to providing exceptional customer experiences and a strong ability to build and maintain relationships with clients.
• Problem-Solving and Innovation - creative problem-solving skills and a proactive approach to adapting strategies for changing market dynamics.
• Flexibility - willingness to work flexible hours, including weekends and holidays, to accommodate the needs of the business.
• Software Proficiency - familiarity with Retail Management software, inventory systems, and Point-of-Sale (POS) technology.
• Systems - Easy Accounts, Sigma, HRPM, Fraxion.

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