Job Description

A leading retailer based in Durban has now expanded and the group is seeking a Store Manager to lead and manage the store . Purpose: Oversee the daily operations of the store and ensure smooth and effective running. Maintain constant and effective contact with customers and staff and ensure great customer experiences and monitor the financial performance of the store. Duties & Responsibilities

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts and maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales and studying trends.
• Markets merchandise by studying advertising, sales promotions, and display plans.
• Analyze operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Desired Competencies

• Enthusiastic and dynamic team leader
• Excellent verbal and written communication skills.
• Excellent organizational and time management skills.
• Commercial awareness and resourcefulness
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.

Experience

• A minimum of 3 yearsxe2x80x99 experience working in a managerial position in a large retail environment.

Qualification

• Bachelorxe2x80x99s degree in Business Administration or relevant field preferred

Job Type: Full-time Ability to commute/relocate:

• Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail: 1 year (Preferred)