Job Description

Responsibilities:

Driving turnover to ensure achievement of targets


Controlling expenses


Managing stock losses to ensure shrinkage is in line with the Company standard


People management, including recruitment, development of staff, employee relations, performance management


Executing in-store merchandising strategy and standards


Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications:

A Matric certificate.


Minimum 5 years retail experience with a minimum of 3 years store leadership experience.

Skills:

An excellent leader and business manager


High flexibility and ability to adapt to different customers and situations.


A high sense of urgency with demonstrated ability to work independently.


High flexibility and ability to adapt to different customers.


An outstanding leadership, interpersonal and communication skills.


Ability to work a flexible schedule to meet the needs of the business.


Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers


Figure and admin orientated


Management Experience


Organised and thorough


An excellent leader and business manager


Profit and turnover driven


Able to manage risk within the store


Strategic Sales Planning


Managing the Sales Process


Customer Value Management

Competencies and Behaviours for success:

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.


Effectively building formal and informal relationship networks inside and outside the organization.


Building strong customer relationships and delivering customer-centric solutions.


Making good and timely decisions that keep the organization moving forward.


Anticipating and adopting innovations in business-building digital and technology applications.


Creating a climate where people are motivated to do their best to help the organization achieve its objectives.


Making good and timely decisions that keep the organization moving forward.


Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.


Good verbal/ written communication skills and good organisational skills


Strong organizational and planning skills


The ability to multi-task in a fast-paced environment


The ability to work independently


The ability to take initiative


A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.