To provide 2nd-line support to MS contract management including site visits where required.
To undertake troubleshooting and analysis with fault collaboration, in conjunction with the Regional Power team for additional support. (This covers, for example, RMS, Batteries, Inverters, S-miles platform.)
To manage, contribute, understand, and support the solution dimensioning function.
To assist with the operational performance of the Power business.
To interpret relevant data performance reports and execute on findings.
ESSENTIAL DUTIES:
Power business strategy implementation
Assists with the implementation of the market strategy (product, performance, deployment, and operations) and manages solution dimensioning (i.e., design and customization of solutions).
Contribution to financial performance of the Power business
Contributes to the Power business unit's financial goals/targets by operating within the expected revenues, direct expenses, overhead expenses, and profit margin.
Power business operations and performance
Assist with the optimal performance of Power Systems in the field.
Assists with functional processes, procedures, and governance for the successful delivery of the Power business.
Reports regularly to the Technical Manager on support, root-cause analysis, and system dimensioning activities.
Engages and collaborates with internal teams to deliver and support Power solutions.
Responsible for root-cause analysis when resolving performance issues.
Operational risk management
Assists with managing risks associated with the Power business operations.
Sustainability
Assists with operating a Power business within the required emissions targets.
Culture
Promotes a culture where the values of the organization are seen to be 'alive'.
QUALIFICATIONS
An Electrical Engineering ? B-Tech degree or diploma
Delta Advanced Power Systems & Controllers
Training courses:
Delta DC Power Systems, Advanced PSC3 & Orion
Energy Efficiency Fundamentals
OHS Principles, Implementation and Site Files
Battery Safety and Environmental Concerns
PV solar for professionals
Practical electrical safety techniques for industry
EDUCATION & EXPERIENCE
At least ten years' work experience in the telecoms industry, which includes Power Technical Support experience.
Computer literacy, e.g., MS Office suite-EXCEL; ATC SA's system; and the ticketing system (Sales Force)
Research skills (to stay abreast of new trends and developments in the industry)
Power-related technical skills
American Tower is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity, focused on achieving our vision of Building a More Connected World. Our success is rooted in the potential of our people and the power of local teams at our offices and sites across 25 countries.
We are one of the largest global Real Estate Investment Trusts (REITs) and a publicly traded (NYSE:AMT), Fortune 500 Company headquartered in Boston, Massachusetts. The next decade will be an exciting time as we evolve our infrastructure to meet tomorrow's needs and position our people to elevate their impact, their potential, and our shared success. Come grow your career with us!
For more information about how American Tower is building a more connected world, visit americantower.com.
American Tower is proud to be an equal opportunity employer and will not discriminate against an applicant or employee based on age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, disability, military or veteran status, genetic information, pregnancy, reproductive decisions, or any other characteristic protected under applicable law.
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