Job Description

A LEGACY OF LUXURY & STYLE

Spitz

is home to world-class brands such as Carvela, Gianni Chiarini, Lacoste, Nina Roche, and Tosoni. With the addition of Carvela Donna & Bello body sprays and Verve by Kurt Geiger, we continue to elevate premium fashion with iconic scents that complement our renowned brands.

Lead with Prestige

Are you a meticulous and organised leader with a passion for premium retail brands? Do you thrive in a fast-paced, high-end environment where

precision, efficiency, and customer service excellence

define success? We are looking for a

Store Admin Manager

to ensure seamless store operations while upholding the prestige of our brand.


As a crucial member of our team, you will assume a crucial role in overseeing store administration, stock control, and cash processes, ensuring seamless operations. Your commitment to

detail, structure, and accuracy

will directly contribute to an exceptional shopping experience that reflects our brand's

sophistication and reputation.

Your Role

As a

Store Admin Manager

, you will be responsible for maintaining operational excellence through precise

cash, stock, and administrative control

. You will ensure full compliance with company policies while providing critical support to the Store Manager and retail team.

Reporting to:

Store Manager

Key Areas of Impact

Retail Administration & Compliance

Ensure

strict adherence to policies and procedures

as per admin guidelines. Complete

daily, weekly, and monthly admin checks

with accuracy. Log and follow up on operational issues (e.g., stock discrepancies, maintenance, cash variances).

Manage banking processes

, prepare cash for collection, and investigate variances. Process

manual transactions

efficiently when required.

Stock Control & Inventory Accuracy

Train and support staff on

stock management best practices

. Ensure stock management processes are

executed daily

to prevent losses. Investigate and clear stock variances to

maintain inventory integrity

. Coordinate and oversee

weekly and quarterly stock counts

to ensure accuracy. Conduct a

weekly shoe pairing exercise

and manage write-offs responsibly.

Leadership & Store Operations Support

Step in as

Acting Store Manager

when required, ensuring smooth store operations. Maintain

high customer service standards

and strong customer relationships. Ensure

staffing and planning

align with store requirements. Enforce

store policies and disciplinary procedures

when necessary. Foster a culture of

collaboration and excellence

within the team.

Customer Service Excellence

Embed a

customer-first mindset

within the store. Strengthen

internal and external customer relationships

. Deliver ongoing

in-store coaching and training

to enhance service standards. Lead by example in delivering

exceptional service and professionalism

.

What It Takes to Succeed:

Experience that set you up for success:

4+ years' retail experience (Fashion & Footwear preferred) At least 1 year of administration management experience Strong numerical ability and attention to detail

Qualifications & Certifications that will contribute to your success:

Matric / Grade 12 (essential) Tertiary Retail Qualification (advantageous)

Additional Requirements that will enhance your impact for success:

Stock & cash management

expertise Strong

retail admin discipline

and adherence to processes Ability to

meet deadlines

while managing multiple priorities Strong

relationship-building

skills with staff and customers A

team player

who thrives in a fast-paced, structured environment

Why Join Us?

Be part of a premium, high-end retail brand

with an outstanding reputation Work in a sophisticated, customer-focused environment Play a key role in maintaining operational excellence and luxury retail standards

If you are a

detail-driven, customer-focused leader

ready to take on this exciting challenge, we want to hear from you!

Apply now and be part of a team that sets the standard.