Job Description

The purpose of the Specialized Supervisor is to supervise and oversee the daily workings of the organisation operations. Responsible to maintain a high-quality standard of organisations deliverables in line with site specific SLAs and provide effective leadership for all staff.As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people the heart of Tsebo is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients needs. to find out more about who we are in a nutshell.
Duties & ResponsibilitiesOperations and Service Delivery

• Ensure work schedules/job cards are in place for each position and relevant to site.
• Ensure consistently high service standards are maintained for all services in scope with regular inspections.
• Ensure that staff are correctly and smartly dressed displaying a name badge.
• Highlight to sites the importance of upholding the company image at all times.
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation.
• Managing company assets by performing monthly spot checks on high value items.
• When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required.
• Do daily checks and follow-ups.
• Report maintenance and safety concerns to the manager on a day to day bases.
• Maintain personal health, hygiene and professional appearance.

• Responding to management request timeously and providing necessary action required.
• Responsible to regularly keep line management informed of pertinent issues relating to the unit Health and Safety.
• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

• To maintain a high standard of morale and motivation through good communication skills.
• May be required to assist with any other duties that may be outside scope of responsibility.
• Deliver all goods safely and timeously.
• Ensure safe staff transport from unit to unit.
• Ensure vehicle is clean and serviced regularly.
• Ensure all delivery documents are completed accurately.
• Complete tasks within a specified time.
• May be required to assist with any other duties that may be outside scope of responsibility.
• To work well with all levels within the company and to be professional when offering these services.
• To ensure that the experience and interaction between themselves and others are of a positive nature.

• Understand cleaning principles and knowledge of company policies and procedures.
• Strong people skills.
• Strong communication skills.
• Able to work independently and under pressure.
• Able to work long hours, after hours and some weekends.

• Minimum grade 11/Matric/Grade 12.
• Minimum 2 years cleaning supervisory experience within a cleaning environment.
• Specialized Cleaning industry experience highly advantageous.
• Must have experience in health and safety standards and management.
• Drivers licence essential.
• Presentable and neat.
• Excellent customer service.
• Must be reliable, puntual and good leadership skills.
• Good command of English.

Tsebo Solutions Group