Job Description

Requisition and Specialist Recruiter Details

REQ 142022 - Twanette Coetser

Closing Date - 29 September 2024

Cluster & Location

Nedbank CIB Banking - Rand Payment Operations: Account Services

135 Rivonia, Sandown - Gauteng
Career Stream

Administration, Transactional Processing and Production

Leadership Pipeline
Manage Self: Technical

Specialist Vostro

Job Purpose

To provide quality and accurate business administrative support services to internal and external stakeholders enabling Nedbank to achieve its business goals.

Job Responsibilities

Action stakeholder requests by capturing and processing the administration request on the relevant system. Action vendor invoice payments by capturing and processing the data on the relevant system. Perform reconciliations from Supplier invoice and general ledger accounts by comparing with the supporting documents. Compile a catalogue of services by allocating costs per product. Ensure recovery of costs for services rendered by maintaining and monitoring the transfer pricing system. Monitor financial performance by analysing actuals to variances. Minimise financial and reputational risk by ensuring accuracy of processing activities. Provide feedback to internal and external stakeholders by generating and making available relevant reports and MIS. Meet and exceed internal and external client needs by timeously responding to queries and actioning the request within the Service Level Agreement (SLA) Ensure to follow through relevant tasks by monitoring and verifying the process flow till completion. Ensure to verify and authenticate reports, data and transactions by physically extracting, generating and checking reports from the system. Verify client information on systems in accordance with Nedbank policies and FICA rules. Maintain and update the administration files and legal documents by saving electronic files on server or physical secure repository. Escalate anomalies where cases or call records not found or if there a mismatch of accounts are not logged by emailing Team Manager. Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions. Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders. Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced, and certifications obtained and/or maintained within specified time frames. Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team. Participate and support corporate social responsibility initiatives for the achievement of key business strategies.

Requirements

NQF Level 6 or Higher in a Finance, Commerce, Economics, or Information Systems Minimum 3 -5 years in banking operations, payments, or client services Exposure to international transactions, correspondent banking, or multi-currency clearing Experience with reporting, reconciliations, and regulatory compliance Strong analytical and reconciliation skills Knowledge of FICA, AML, and KYC regulations Proficiency in SWIFT messaging standards

Technical / Professional Knowledge

Administrative procedures and systems Banking knowledge Banking procedures Business terms and definitions Data analysis Relevant regulatory knowledge Business writing skills Product Knowledge Relevant system knowledge Governance, risk and controls Behavioural Competencies
Communication Collaborating Customer Focus Initiating Action Work Standards Managing Work
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Please contact the Nedbank Recruiting Team at +27 860 555 566