Job Description

Cargo Commercial Vehicles Germiston currently has a vacancy for a Specialist: Technician - Service. Reporting to the Service Manager, the primary purpose of this position is to repair Trucks and Buses according to dealer/distributor's standards and specifications in the most productive way.

Position Overview

The primary purpose of this position is to accurately, skillfully and efficiently undertake the repair and servicing of Motor Vehicles. Whilst detecting and diagnosing any additional faults for further repair ensuring all work is completed safely and to the customerxe2x80x99s complete satisfaction. The successful candidate will have a strong technical background, preferably with xe2x80x9cQualified Technician Statusxe2x80x9d, although manufacturer specific training will be provided. Strong administration skills and a customer facing aptitude are essential. Applicants must have a flexible approach to work and a full understanding of customer satisfaction. APPLICATION REQUIREMENTS:

• Cargo Motors is an Equal Opportunity Employer and preference will be given to Employment Equity candidates.
• Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.

All applications must be processed via https://motus.erecruit.co/ by no later than 17 November 2023. Please note that candidates not contacted by the 7 December 2023 must consider their applications as unsuccessful.

Specific Role Responsibilities

• Repair and servicing of vehicles according to dealer/distributor standards and within the flat rate
• Establish parts required for service/repair to be performed and ensured correct parts are ordered
• Report to Service Foreman promptly on any additional work required
• Obtain authorization prior to carrying out any additional work
• Advise Management prior to fitting any major parts outside the norm for routine servicing/repair
• Obtain technical information from Service Foreman on problem jobs
• Adhere strictly to technical specifications as laid down by manufacturer, or as instructed by Management
• Adhere to laid down workshop policies and procedures
• Note the description of all work performed on the back of Repair Order if required
• Place all used parts in plastic bag, except oil & fuel filters, and place on passenger floor
• All warranty replaced parts to be tagged according to laid down rules, and handed to Parts Dept.
• Ensure all oils and parts used are booked out on Repair Order
• Ensure vehicle is kept as clean as possible, and use all protective items supplied
• Ensure work bay is kept safe, clean and tidy
• Ensure time started and completed are entered on Repair Order (Clocking)
• Report any faulty and / or broken equipment is reported to management
• Ensure all special tools and equipment are used with utmost care
• To possess a complete set of tools, as per distributor requirements, and maintain in good working order
• Ensure a neat appearance at all times - overalls to be changed after heavy repairs
• Maintain cordial relationship with workshop staff
• Training as per HQS Requirements
• Standby and after hours servicing as per Service Foreman arrangements
• Accept responsibility for apprentices/helpers and impart through training /explanation/practice, the necessary skills required to perform the job correctly, and thereafter to inspect /monitor the work and rectify any problems

Qualifications and Experience

• NQF Level 4 (Grade 12 or equivalent) xe2x80x93 Maths and Physical Science
• Three-year experience on Daimler Truck & Bus products a must (Mercedes-Benz Trucks or Mercedes-Benz Vans or FUSO)
• Clear Criminal Record
• A Valid Driverxe2x80x99s License C1, EC will be an added advantage
• Diesel Truck Technician Qualification
• Maintenance Technician Qualification will be an added advantage

Skills and Personal Attributes

• Good Interpersonal & Communication Skills
• Ability to operate under pressure and in a team environment
• Attention to Details