Job Description

Cargo Commercial Vehicles Germiston currently has a vacancy for a Controller: Quality Control. Reporting directly to the Service Manager.

APPLICATION REQUIREMENTS:

• Cargo Motors is an Equal Opportunity Employer and preference will be given to Employment Equity candidates.

• Applications should be accompanied by an up-to-date CV indicating achievements, knowledge, skills and qualifications.

All applications must be processed via by no later than 04 October 2023. Please note that candidates not contacted by the 22 October 2023 must consider their applications as unsuccessful
Position Overview

The Controller: Quality Control is respnsible for managing quality workshop through - puts and ensuring quality control of the service carried out within the workshop.
Specific Role Responsibilities

Manage Key Performance Areas of staff

• Disciplinary procedures

• Staff development

• Carry out regular Technician tool inspections

• Traceable job card handling for sign-offs and costing

• Inform Service Manager of product failures

• Ensure that technical information is up-to-date and readily available

• Ensuring that all special tools are handled with care (updates on XD tools)

• Quality Control of vehicles to ensure top quality workmanship and to ensure that all customer complaints/requirements have been attended to.

Providing customers with excellent service

• Ensuring that work is carried out to OEM Standard and as arranged / agreed with customers

• Constant Team Leader feedback and updates

• Verify that reported customer complaints are resolved with 3 Cxe2x80x99s

• Ensure that Workshop findings are documented properly with 3 Cxe2x80x99s

• Give feedback on trend defects and possible solutions

To be financially profitable

• Promote labour sales

• Ensure that all cash jobs are prioritized

• Proper cost control

• Additional duties will be given and may change from time to time as required

Qualifications and Experience

• Trade Tested Diesel Technician (5+ yearsxe2x80x99 experience)

• Matric and N3 Diesel Trade

• Valid EC (Code 14) Pr.DP

• Computer literate

• Must be able to translate WIS into quality repairs

Skills and Personal Attributes

• Confident

• Self motivated

• Work under pressure

• Administration skills

• Excellent Customer skills

• Compile technical reports

• Translate WIS into quality repairs

Motus