Job Description

• Ability to ensure Service Department achieves budget objectives through daily, weekly and monthly monitoring and control of accounts, operating controls and composite figures.

• Ability to ensure efficient operation of the Service Department through efficient labour utilization, productivity and sales.

• Ability to ensure excellence in customer service.

Position Overview

Maemo Motors Commercial Vehicles Rustenburg currently has a vacancy of a Service Manager. The position will report to the Dealer Principal (DP) The main purpose of the job is to ensure efficient and profitable operation of the Service Department by meeting the objectives that cover the Service Departmentxe2x80x99s operating policies and standards to achieve both high levels of customer satisfaction, retention and profitability.

Specific Role Responsibilities

• Ability to control resources at a level commensurate with profit requirements and enhanced customer relations.

• Ability to maximise departmental profitability through the sale of labour and associated products to franchise and non-franchise customers

• Supervision of staff, management of performance, discipline and other staff management related functions.

Qualifications and Experience

• Matric

• Qualified Technician (Motor Mechanic Diesel or related Trade Qualification)

• Relevant post matric qualification in Management will be an advantage

• Fully computer literate - Microsoft package

• Experience in automate or Kerridge will be an advantageRelevant Driverxe2x80x99s License

• xe2x80x9cCovid-19 vaccination is an important part of Motus Retail and Rentalxe2x80x99s commitment to stopping the spread of COVID-19 not only in our workplaces, but the country as a whole. This is because vaccines offer protection to employees by reducing their risk of infection, or the severity of their symptoms; and at a population level, referred to as population-immunity. Given that vaccination is a priority in the fight against COVID-19, we encourage vaccinated candidates to apply for the vacant position.xe2x80x9d

Skills and Personal Attributes

• Customer focused management

• Strong motivational skills

• Excellent negotiation skills

• Excellent people management skills

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