Job Description

To Diagnose faults, repair and conduct set vehicle services vehicles according to prescribed standards of AudI, / VW South Africa Deliver high quality technical expertise to satisfy customers and honor Lindsay Service delivery values.

Adhere to Companyxe2x80x99s and Audi / VW South Africa policies, procedures, expectations regarding your position as Motor Vehicle Technician.
Specific Role Responsibilities

• To carry out diagnostic work and support mechanics as set out by the Foreman to carry out fault diagnosis to aid and speed vehicle servicing.

• To take steps to ensure servicing of vehicle, remains within the targeted percentages of the manufacturers' time.

• To discuss matters with service advisors and customers as required and provide lucid explanations.

• To ensure standards maintained with vehicle care and safety whilst performing functions.

• To ensure vehicles are returned to the customer after service in a neat and clean condition.

• To recommend purchase of capital equipment.

Admin functions:

• To complete forms and documentation included in the company's service routine

• To draft and prepare any reports required.

• Mentor apprentices, sign off logbooks and evaluate their technical ability.

• Ensure effective communication with staff, across departments, with customers and service providers

• Willingness to participate in marketing campaigns when required for the furtherance of the business.

Qualifications and Experience

• Grade 12

• N6 trade certificate or Olifantsfontein motor mechanic trade papers or must be qualified on the CBMT level system

• The following qualifications will be advantageous:

• Health and safety related

• Audi / VW Certified and 5 Years Audi / VW experience

Skills and Personal Attributes

• Mechanical insight.

• OEM required technical training course successfully mastered, Porsche, BMW or Mercedes training is also acceptable.

• Problem solving and moto vehicle fault finding skills. Mental alertness.

• Team player and Interpersonal competence. Customer orientated.

• Decision making and action orientated.

• Need excellent - Fix right first time track record.

• Knowledge of AudiSA operating computer programs ODIS, Elsapro.

• Be able to use Manufacturer diagnostic equipment / computer (Vas Machines) 2 - 3 Years technician experience.

• VW and/or AUDI product training.

• Have sound English communication and writing skills to accurately record findings and work on job cards.

• Need computer skills.

Motus