Job Description

Job Overview

Business Segment:

Personal & Private Banking

Location:

ZA, undefined, Johannesburg, 5 Simmonds Street

Job Type:

Full-time

Job Ref ID:

80326592A-0001

Date Posted:

9/22/2025







To provide Integration application support, working as part of a team to support the production and non-production areas within the IT environment. Focus on support for multiple integration applications in the Private Banking area.



To support the Group Infrastructure and Operations practice in driving flow and maintaining cadence of release within the larger organisation by ensuring teams apply the Agile values and principles. He/she also provides valuable information across the practice to efficiently use resources and execute standards whilst delivering on business outcomes.



Qualifications

Type of Qualification:

First Degree

Field of Study:

Information Technology



Experience Required

Technology Operations / Infrastructure Production

Technology

8-10 years



Quality checks the incidents raised for Integration Level 2 Support. Provision of user support in order to achieve 100% service availability in line with it business needs.

Correctly diagnoses, resolves, documents and escalates system incidents through to resolution

Run Critsits sessions for major outages on behalf of Integration team.

Performs event management by monitoring dashboards and system environments. Monitoring of key systems to ensure proactive availability of applications to customers.

Checking of various log files to ensure continued processing, and proactive error handling.

Effectively communicate to clients, peers, and management any system issues that affect the quality or reliability of supported systems.

Trend analysis to identify hot spots (Daily , weekly , monthly, year on year)

Daily Incident and SLA reporting

As a subject matter expert (SME) mentor junior staff, recommend and implement fixes and patches as recommended by vendor.

Additional Information

Behavioural Competencies:

Adopting Practical Approaches

Challenging Ideas

Convincing People

Documenting Facts

Embracing Change

Generating Ideas

Interacting with People

Making Decisions

Meeting Timescales

Producing Output

Taking Action

Team Working

Technical Competencies:

IBM DataPower

API Connect Gateway

ACE Message Broker

IBM MQ

Business Process Improvement

Change Control and Management (IT)

IT Business Analysis/ Feature Analysis

IT Knowledge

IT Strategy & Planning

Stakeholder Management

Please note:

All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za