Job Description

Role Purpose

As a Specialist:

Senior C2 Account Manger you will have the opportunity to drive digital technology transformation in partnership with your customer, to achieve both Liquid C2 Direct and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Liquid C2 solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies. With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan.



Role Description



Customer Advocate - Develops and oversees the execution of account plan(s) to ensure Liquid C2 revenue targets and customer outcomes are met. Engages with internal and external stakeholders on business planning, to promote mutually beneficial customer digital transformation strategies. Orchestrate full customer team across all areas of Liquid C2 to ensure we are focused on delivering customer outcomes across the customer lifecycle to build deep trust with Liquid C2.



Industry Relevant Trusted Seller - Proactively develops a strong understanding of the customer's business, industry priorities to drive new business opportunities/ drive growth/net new business. Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.



Deliver Sales Excellence - Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share. Industry Knowledge - Builds and maintains a strong knowledge of customers' industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers' business and operations.

Relevant 3-year degree:

Essential

Certified in AZ-900, AC-900, OR MS-900:

Essential

At least 3 years pre-sales experience:

Essential



Customer obsessed, displaying exemplary customer relationship management, negotiation, and focus on customer needs.



Interested in and inquisitive about innovation and technological trends.



Ambitious and courageous - focus on helping to win large bids and growing Liquid's lead in the market.



Singular focus on designing solutions which can be delivered quickly/effectively to the customer, shortening the bid lifecycle.



Ability to re-use standard solutions/technologies to reduce costs and improve customer experience.



Be easy for customers to deal with, displaying flexibility and pragmatism.



Excellence in communicating progress, pro-active in addressing issues, trusting in a virtual team.



Knowledge of Liquid C2.



All Appointments are subject to the Labour Legislation in the respective country.



Candidate must be based in Midrand, or around Gauteng.