Job Description

Hyundai Automotive South Africa is looking for a Product Specialist who will provide product information specification, development and production of product and pricing strategies,objectives, and promotions for product lines throughout the product life cycle, from planning to execution in line with set standards and business objectives.
Position Overview
1. PROCESS
Reporting - Research, compile and analyze competitor data, product & sales trends and present to management.

• Product Planning - Plan and develop viability studies for new products including vehicle specifications, comparisons, pricing and positioning.
• Vehicle launches - Compile product brief, presentations and technical specifications for all new products.
• Marketing - Collaborate with marketing services to effectively introduce new products and co-ordinate marketing material development.
• Business information System - Effectively use business information systems, DTS/Autostats/AutoMSA to compile and present reports
• Presentations - Compile and deliver presentations (PowerPoint)
• Adhere to standard operating procedures (SOPs) within the area of accountability.
• Adhere to the standard operating procedures and guidelines within the area of accountability.
• Collaborate with product marketing services to effectively introduce products , coordinate

advertising, participate in trade shows and other key activities during the life cycle of the product. * Contribute to the development of standard operating procedures and guidelines within the area of
accountability. * Develop and coordinate market, customer and competitive research and analysis, identifying
trends and needs for inputs to the product design process. * Escalate unresolved issues to management and process owners.
Identify and develop solutions to improve operational service and quality and escalate unresolved
issues to management and process owners. (Where applicable) * Identify and develop solutions to improve operational service and quality.
Optimise stock efficiency through correct product planning including but not limited to derivative ,
colour and lifecycle (including limited editions). * Plan and develop criteria for new products including requirements, specifications, features,
volume, product ecosystem strategy and product lifecycle strategy. * Report on transactional and process activities to enable timely and effective decision making.
2.FINANCE

• Execute work activities effectively and efficiently in order to maximise efficiencies and reduce

unnecessary delays in achieving goals of the office.
3.CLIENT * Deliver services and/or products that create a culture which aims to meet or exceed customers'
expectations in the business. * Broaden the understanding of customer service delivery principles and provide specialist support
to meet and exceed customers' expectations.
4.PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Attend training initiatives to improve work quality and enhance own skills
• Own and live up to company values.
• Participate in forums/discussions that positively contribute to knowledge improvement.

Specific Role Responsibilities
Client Focus

• Interacts with clients in a respectful, helpful and responsive manner.
• Responds to client needs with appropriate level of urgency.
• Informs clients timeously of reasons for possible problems, such as unexpected disruptions.
• Seeks feedback to develop a clear understanding of client needs and outcomes.

Improvement Orientation

• Discusses issues with supervisors and managers related to the quality of product and services and offers ideas /solutions

to improve quality. * Improves own skills and competencies with a practical and hands-on approach to learning new things.

• Provides on-the job training or guidance to facilitate the adoption of improved ways of work (1TL).

Judgement

• Anticipates obstacles in the process of performing one 's work and takes corrective action.
• Knows when to escalate a decision to a higher level.
• Gathers and considers relevant information to enable sound decisions in own team.
• Considers the possibilities and implications of alternative decisions, and selects an optimum course of action (1TL).
• Makes appropriate and timely decisions in well-structured or routine situations in own area of responsibility (1TL).

Interpersonal Effectiveness

• Works effectively with others to accomplish a common objective.
• Functions effectively as a member of a diverse work team.
• Communicates effectively across cultural and gender barriers.
• Listens to concerns, opinions and objections of others.
• Establishes constructive interpersonal relationships with co-workers, managers, internal and external stakeholders.

Planning and Organising

• Monitors own progress and performance against targets, schedules and standards.
• Identifies resource requirements to perform work per instructions and required standards.
• Plans the execution of work tasks for self and/or work team in line with set objectives.
• Organises and/or coordinates others to perform required work outputs.

Personal Courage

• Communicates openly, respectfully and with confidence when interacting with team members, colleagues and seniors.

Results Orientation

• Completes tasks to the required standard.
• Assumes personal responsibility to produce and deliver work of a high standard .
• Implements control measures (where necessary) to evaluate work quality and standards.
• Allocates workloads appropriately to ensure goal achievement.
• Clearly communicates expectations, standards, targets and time-lines when allocating work.

Persistence and Tenacity

• Handles interruptions and set-backs whilst remaining focused on the task.
• Endures criticism and reprimands from his / her peers and superiors, and takes remedial action.
• Adapts working methods and actions to avoid obstacles and to achieve desired results.

TECHNICAL COMPETENCIES
Organisational excellence and Intermediate / Understand

• The ability to understand what productivity is. The ability to understand what quality is, and what its relationship with

productivity is. * The ability to understand why productivity and quality levels important is to a business economic growth.

• The ability to understand the relationship between productivity and competitiveness.
• The ability to understand what is organizational excellence, and what are its main criteria.
• The ability to understand why is customer orientation the key to organisational excellence.
• The Productivity process is understood in terms of effectiveness , efficiency, utilisation and respect for human dignity.

Computer Literacy

• The ability to utilise the correct computer software and the relevant functionality applicable to the outcomes required.
• Use spreadsheets to carry out numerical calculations on data and present the results in tabular and/or graphical form.
• Use word processing programmes to create, edit and store text documents, with embedded graphics and images in electronic form.
• Use email to send and receive electronic mail, attaching files, use of junk mail, setting signature blocks, use different themes, deleting email, forwarding email, setting appointments, accepting invitations.
• Use of presentation applications such as MS PowerPoint where needed. Use printers and scanners as needed. Use the internet via default browsers to search and retrieve information. Connect to network through the use of wireless or ethernet topology and protocols.

Product and or Service knowled

• Capable of analysing relevant OHS and environmental protection procedures and guidelines;
• Procedures and policies for the identification, handling, stacking and storage of particular categories of products;
• Focus of operation of work systems, equipment, management and site operating systems for the products;
• Categories or groups of products and the special handling, stacking and storage requirements for each;
• Analyse relevant and correct purpose and use of cataloguing and labelling systems to determine gaps in performance, rendering solutions, informing decision-makers and updating policies and procedure.

Qualifications and Experience

• 2 - 3 years' experience in a similar environment
• Higher certificate in marketing, research.
• Research or Marketing Degree

Skills and Personal Attributes
PROCESS

• Reporting - Research, compile and analyze competitor data, product & sales trends and present to management.
• Product Planning - Plan and develop viability studies for new products including vehicle specifications, comparisons, pricing and positioning.
• Vehicle launches - Compile product brief, presentations and technical specifications for all new products.
• Marketing - Collaborate with marketing services to effectively introduce new products and co-ordinate marketing material development.
• Business information System - Effectively use business information systems, DTS/Autostats/AutoMSA to compile and present reports
• Presentations - Compile and deliver presentations (PowerPoint)

• Adhere to standard operating procedures (SOPs) within the area of accountability.
• Adhere to the standard operating procedures and guidelines within the area of accountability.
• Collaborate with product marketing services to effectively introduce products , coordinate advertising, participate in trade shows and other key activities during the life cycle of the product.
• Contribute to the development of standard operating procedures and guidelines within the area of

accountability. * Develop and coordinate market, customer and competitive research and analysis, identifying
trends and needs for inputs to the product design process.

• Escalate unresolved issues to management and process owners.

Identify and develop solutions to improve operational service and quality and escalate unresolved
issues to management and process owners. (Where applicable) * Identify and develop solutions to improve operational service and quality.
Optimise stock efficiency through correct product planning including but not limited to derivative ,
colour and lifecycle (including limited editions). * Plan and develop criteria for new products including requirements, specifications, features,
volume, product ecosystem strategy and product lifecycle strategy. * Report on transactional and process activities to enable timely and effective decision making.
2_FINANCE
Execute work activities effectively and efficiently in order to maximise efficiencies and reduce
unnecessary delays in achieving goals of the office.
3_CLIENT
Deliver services and/or products that create a culture which aims to meet or exceed customers'
expectations in the business.
Broaden the understanding of customer service delivery principles and provide specialist support
to meet and exceed customers' expectations. * 4_PEOPLE

• Attend learning initiatives to improve work quality and enhance own skills.
• Attend training initiatives to improve work quality and enhance own skills
• Own and live up to company values.
• Participate in forums/discussions that positively contribute to knowledge improvement.