Role Overview: As an Operator Training Specialist, you will be responsible for:
Staying informed about Komatsu products, including operating and maintenance standards, service bulletins, parts, and technical details essential for effective knowledge transfer and training execution in your area of expertise.
Regularly updating and maintaining training materials, presentations, manuals, worksheets, tools, and tips for implementation in training programs.
Ensuring compliance with all Safety, Health, and Environmental (SHE) requirements related to training.
Organizing the production and binding of training manuals and assessment tools.
Planning and coordinating training itineraries.
Implementing effective operator training rollout plans.
Building capacity within the operator training function.
Monitoring customer feedback and training outcomes to improve training effectiveness.
Identifying and assessing customer training needs and trends to adapt training strategies accordingly.
Providing training to customer operators in line with Komatsu standards and assessing their competency levels.
Gathering up-to-date training materials and information from supplier companies to enhance training sessions.
Distributing relevant information for inclusion in training manuals and documentation while integrating new materials and learning aids during training sessions.
Traveling to customer sites, both locally and internationally, as needed.
Addressing and resolving issues or challenges as they arise.
Reporting on the outcomes of training sessions to track progress and effectiveness.
Qualifications:
Grade 12
Qualified Operator of the Komatsu electrical dump truck range, with a proven track record in addition to expertise in the four main Komatsu products.
Demonstrated experience as both an operator and trainer (Facilitator & Assessor)
Experience:
2 4 years as an operator trainer in heavy earth-moving and heavy mining equipment.
Qualified Operator with specific expertise in electrical dump trucks,
5 to 10 years of experience operating electrical dump trucks and multi-skilled mining equipment.