Job Description

Job Summary

The Specialist will serve as the liaison between the business side of the organization and the technical side, identifying needs, communicating findings, and making recommendations. They will oversee the Application systems design, development, implementation, and optimization. Assist business is process development and optimization making use of various technologies from the ICT platform. In this role, the incumbent will analyze our current systems and assets, recommend, and implement solutions and upgrades, and manage overall demand from business. Our ideal candidate will have extensive knowledge of Everest Application and core understanding on the administration of Funds. From day one, they will have an immediate impact on the day-to-day efficiency of our applications environment, and an ongoing impact on our overall growth.

Areas of responsibility:

REPORTING:

• Monthly feedback to Senior Mangers on Application deliverables and alignment with regards to Business requirements.

INNOVATIVE & TEAM PLAYER:

• Be able to work independently with minimal supervision
• Build and maintain supportive relationships both internally and externally stakeholders

RELATIONSHIP MANAGEMENT:

• Build and maintain positive relationships with all clients and service providers.
• Be able to explain technical concepts to non-technical business leaders.

TIME MANAGEMENT:

• Devote the whole of your time, attention, and abilities during working hours to the discharge of your duties.
• Work concurrently on multiple projects to deliver value to business

Required Qualification:

• Bachelor's degree in Technology, Informatics or Accounting
• 3+ years' experience working in similar type role
• Fund Administration Knowledge
• Operational Platform Knowledge (Everest)
• Understand core business processes and associated technical solutions

Required Knowledge:

• Maintain essential application operations, including operating systems, security, alignment of system process, improvements & maintenance.
• Assist with impact analysis on all system changes.
• Own projects, solutions, and key responsibilities within a larger business initiative.
• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency, and accuracy to inform business decisions.
• Continuously analyze current process & technologies to identify areas of improvement.
• Reporting requirements on Applications.
• Manage and maintain all training required to processes & amendments.
• SLA requirements are met both internally & externally.
• Central body of knowledge on changes and impactions on the Application Platform (Everest).
• Ensure that operational, procedural, and regulatory requirements are met.
• Knowledge of business systems, regulations and processes and their interaction and how they apply to SaltEB core Applications.
• The ability to Analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.
• Be the central body of knowledge and engagement with business.
• Manage & own critical business process and data for (Benefit Statements, Valuations, AFS).

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