Job Description

Key accountabilities and responsibilities:

Optimize and manage the main warehouse and Service Centre spare parts. Track and monitor slow moving spare parts and shortages Complete spare part application orders, conduct forecastings, and provide spare part turnover rate and risk management analysis Inventory management - Weekly and Monthly stock take planning and auditing

Verify HQ reimbursement data such as deduction data, price drop and financial reports

Manage defective handsets and sale of refurbished/returns to second hand dealers Provide temporary or permanent solutions for shortages of spare parts Liaise with the Product and Supply Chain department regarding customs, clearance, purchasing of (new) parts and conducting a cost analysis . Query spare parts price, adjustment and update BOM. Settle repair/inspection work orders Manage, inspect and audit insurance orders and the entire handset cycle Dispose of defective spare parts effectively and safely Analyze failure & accident rate and conduct competitor surveys Uphold the image of Service Centre in a professional manner at all times Adhere to company and Service Centre policies and procedures at all times Provide reports on the monthly basis (parts turnover rate, stock take report, failure rate report and finance reports) Ensure KPI's are achieved and maintained at all times Ad hoc duties as and when required

Technical/ professional experience:

Minimum of 5 years Warehouse and Inventory Control Management Risks management Warehouse and Inventory Management Knowledge of turnover rate Strong management skills Advance MS Office knowledge Reporting Skills Strong Communication skills
Job Type: Full-time