Job Summary An opportunity for an experienced HEAVY INDUSTRY PROCESS EQUIPMENT : SPARE PARTS MANAGER is required for permanent employment based in Richards Bay. Spare Parts function: Oversee the sales function for spare parts and implement a process roadmap to fulfill customer demand. Budgeting and forecasting order intake with a roadmap plan in support of the same. Establish and review fixed pricing and framework agreements for spare parts and repairs. Establish and monitor related KPI's and attend to concerns and implement improvements. Stays up to date on competition and market offerings. Oversee the expediting of all customer orders. Manage customer relationships with regular progress updates on quote queries and expediting queries and to build long-term sustainable business partnerships. Tertiary Qualification (at least N.Dip. level) in either o Mechanical o Electrical, or o Industrial engineering fields, o with experience in Sales and Customer Account Management. Marketing, Commerce or Business-related qualification (Diploma/Degree), o with experience in a Technical / Engineering Sales environment will be beneficial. Strong leadership experience. Must have at least 5 years' experience in Business Development, Customer Management, Procurement, Sales or related field. Supply Chain Management and or Warehouse Management experience will be advantageous. Use Ref # 2310
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